- How often should I change my mop refill?
A: Every 3 to 6 months.
- How do I remove/replace my mop head?
A: Please visit the
Mop Head Replacement section of our site.
- How do I replace my Twist ‘N Mop® mop head?
A: Please visit the
Mop Head Replacement section of our site.
- How do I replace my Power Strip® Hinge Mop sponge?
A: Please visit the
Mop Head Replacement section of our site.
- How do I apply the scrub brush to my Pro Scrub™ sponge mop?
A: Please visit the
Mop Head Replacement section of our site.
- Is my mop refill machine washable?
A: The sponge mop refills are not machine washable. We recommend you rinse your sponge mop head thoroughly between each use.
Please use the following instructions when machine washing your Every-Which-Way®, Hardwood Floor 'N More®, UltraMax™, Microfiber Performer™ and Microfiber Flip Mop™ flat/dust mop refills and Pro Twist®, Pro Wring® and Light 'N Thirsty® string/cloth mop refills:
Machine wash separately in a laundry bag. Use regular laundry detergent with warm water at regular cycle. Do not use fabric softener. Hang or lay flat to air dry.
- How do I store my mop?
A: Store your mop away from extreme temperatures or extreme humidity. Please use provided end cap to keep the mop head off the floor. Do not store the mop in its wringing position.
- Which products are safe to use on my hardwood floors?
A: We recommend the following products for cleaning hardwood/laminate floors:
Wood-Matic™ Sponge Roller Mop,
Hardwood Floor ‘N More® Dust Mop,
Microfiber Performer™ Dust Mop, Microfiber Flip Mop™,
Every-Which-Way® Dust Mop, and
UltraMax™ Flat Mop System.
Always remember to use only a slightly damp mop to clean hardwood/laminate floors. Too much water can damage or warp the wood. For more information on this type of flooring, please visit the Cleaning Answers section of this site.
- How do I wring the PowerScrub® Erasing Mop?
A: Make sure to wet the sponge first, then push down on the green gripper while holding the mop handle.
- How do I wring out my Pro Wring™ mop?
A: Push the wringer cone down over the strands of the mop. Twist the wringer even further until the water is completely expelled.
- How do I wring out my Pro Scrub™ sponge roller mop?
A: Make sure to wet the sponge first, then pull the wringer handle up towards you.
- How do I lock my telescopic handle?
A: Extend the handle just short of its longest point. Twist the yellow/red side to the right to lock it in place.
- Is Scrunge® safe on non-stick cookware?
A: Yes. Scrunge® is certified and recommended by DuPont® for use on Teflon® coated cookware. If you are not sure if your cookware is Teflon® coated, we recommend testing the scrubber on an inconspicuous area before using.
- Is Scrunge® safe to use on marble, porcelain, stainless steel, granite, etc.?
A: Yes, but always test in an inconspicuous area before using on delicate surfaces.
- Can I sanitize my Scrunge® in the microwave?
A: No, we recommend sanitizing Scrunge® products in the dishwasher.
- Does the 10 Year Limited Guarantee on Roll-O-Matic® sponge mops include the sponge?
A: No, the guarantee excludes the sponge. The sponge is replaceable and refills are available locally in the United States. See
Where To Buy for retailers that carry our products.
- What does the 5 Year Limited Guarantee on the Angler® Broom and the 10 Year Limited Guarantee on the Power Corner® Broom include?
A: The Angler® Broom is guaranteed for 5 years and the Power Corner® Broom is guaranteed for 10 years against breakage. If it fails to perform as claimed, please return it to
O-Cedar and we will replace it or provide a full refund if accompanied by a sales receipt.
- Where can I purchase O-Cedar® products?
A: Please visit the Where to Buy section of our site.
- If I cannot locate the refill I am looking for in stores, can I order it directly from O-Cedar?
A: Yes. Please call 1-800-543-8105.
- Who can I contact regarding questions about Vileda products sold in Canada?
A: Please call 1-866-VILEDA1 or email
service.client@fhp-ww.com
